|
June 28, 2008
Neither sense, nor reason, nor customer complaint ...
This is just to say that despite calls by others in years and decades past, now really is the time to privatize the postal service. My girlfriend and I returned home tonight after a lovely evening with friends to find everything as we had left it. We'd already received our daily ration of junk mail and bank statements by late morning. But she'd been waiting for a few packages, and decided to check "Track and Confirm" online. Imagine our surprise to find that one package had supposedly been delivered at 4:00 PM, and a notice of attempted delivery had been left at the same time. There was no notice. There was no package. What there was, however, was a sneaking suspicion that the carrier had left these across town with the people whose mail we always end up with. See, we have the same apartment number. Different complex. Different street. Different plus-4 codes (which we've begun using to help the Postal Service keep things straight). But hey, I'm a reasonable guy. I know that these things happen. It's just that they'd a hell of a lot easier to fix or prevent in the real world. You know the real world? Where customers can actually complain, or find a phone number or an e-mail address? The real world where competition means those who fail to satisfy their customers make way for the rest? Can't I send off an e-mail to customer service, leave a message for my local agent, or log in to my account? No? Doesn't that seem odd in 2008? Can't I even find the phone number for my local branch? (800) ASK-USPS? Are you sure that's local? posted by Dennis on 06.28.08 at 10:14 PM |
|
November 2008
WORLD-WIDE CALENDAR
Search the Site
E-mail
Classics To Go
Archives
November 2008
October 2008 September 2008 August 2008 July 2008 June 2008 May 2008 April 2008 March 2008 February 2008 January 2008 December 2007 November 2007 October 2007 September 2007 August 2007 July 2007 June 2007 May 2007 April 2007 March 2007 February 2007 January 2007 December 2006 November 2006 October 2006 September 2006 August 2006 July 2006 June 2006 May 2006 April 2006 March 2006 February 2006 January 2006 December 2005 November 2005 October 2005 September 2005 August 2005 July 2005 June 2005 May 2005 April 2005 March 2005 February 2005 January 2005 December 2004 November 2004 October 2004 September 2004 August 2004 July 2004 June 2004 May 2004 April 2004 March 2004 February 2004 January 2004 December 2003 November 2003 October 2003 September 2003 August 2003 July 2003 June 2003 May 2003 May 2002 AB 1634 MBAPBSAAGOP Skepticism See more archives here Old (Blogspot) archives
Recent Entries
"Will this put a stop to the idiotic rumors? Of course not!"
Soothe The Monkeys McCain Is Against Coal All speech is like pornography! And libertarians don't exist! The election is over, but the geographical literacy campaign continues The Obama Economy - An Anecdote cynically naive? Criticism is not hatred Marxing Off A Cliff A time for hope?
Links
Site Credits
|
|